OAK PARK PUBLIC LIBRARY

EXECUTIVE DIRECTOR EVALUATION FORM

 

OVERALL RATING (CIRCLE ONE)

4 = Clear Mastery – Consistently demonstrates exceptional performance.

3 = Strong Evidence - Often demonstrates performance beyond expectations.

2 = Some Evidence – Performance meets expectations.

1 = Development Opportunity – Performance needs attention.

0 = No Opportunity to Observe

 

PART I

 

Category 1 – Organization Leadership

 

 

4  

Clear Mastery                                

Competency Description

  • Understands and implements the mission of the library.
  • Works as an advocate for the library before government, customers, the community and the general public.
  • Stays current with new ideas and trends among libraries.
  • Effective decision maker – gathers input, makes timely decisions and communicates results
  • Proactive problem solver
  • Articulates a guiding vision

 

   

3   

Strong Evidence

 

2

Some Evidence

   

1  

Development Opportunity

   

0

No Opportunity to Observe

                                                           

 

                                                                  

 

Behavioral Evidence:          

 

 

 

Category 2 – Business and financial management

 

 

4  

Clear Mastery

Competency Description

  • Keeps informed about financial needs of the library
  • Understands and supervises the financial accounting programs for the library
  • Ensures that library funds are spent appropriately, always in the best interest of those we serve.
  • Provides the board accurate, understandable information about the financial status of the library through regular financial reports.
  • Makes well-supported budgeting recommendations to the board.
  • Assists the board in keeping the library financially sound.
  • Explores and proposes to the board new potential sources of finance for programs and services.
  • Plans and organizes work effectively.
  • Ensures that all governmental and legal requirements of the library are met.

   

3   

Strong Evidence

 

2

Some Evidence

   

1  

Development Opportunity

   

0

No Opportunity to Observe

                                                           

 

                                                                 

 

Behavioral Evidence:          

 

 

                                                                                                                                         

 

Category 3 – Customer Service

 

 

Clear Mastery

Competency Description

  • Understands the needs of the library’s customers and community and seeks to fill those needs with the organization’s programs and services.
  • Gains respect and support of other persons and organizations who come in contact with our library
  • Articulates clear vision to staff about the paramount importance of customer service and models best practices behavior.

   

3   

Strong Evidence

 

2

Some Evidence

   

1   

Development Opportunity

   

0

No Opportunity to Observe

                                                           

 

                                                                  

 

Behavioral Evidence:          

 

                                                           

 

 

Category 4 – Relationship with the Board

 

 

Clear Mastery

Competency Description

  • Keeps board members informed about issues, needs and operation of this library.
  • Offers direction to the board when needed on issues requiring board action and makes appropriate recommendations based on thorough study and analysis.
  • Interprets the intent of and executes board policy.
  • Seeks and accepts from the board, constructive criticism of work.
  • Supports board policy and actions to staff, customers and the public.
  • Understands their role in administration of board policy.

 

   

3   

Strong Evidence

 

2

Some Evidence

   

1   

Development Opportunity

   

0

No Opportunity to Observe

                                                            

 

                                                                 

 

Behavioral Evidence:

 

           

 

 

Category 5 – Personal characteristics that impact job performance

 

 

Clear Mastery

Competency Description

  • Maintains high standards of ethics, honesty and integrity in personal and professional relationships.
  • Works well with individuals and groups.
  • Exercises good judgment in arriving at decisions.
  • Maintains poise and emotional stability in the full range of professional activities.
  • Writes clearly and concisely.
  • Responds well when faced with unexpected/disturbing situations.
  • Remains open to ideas, suggestions and criticisms from the board.

 

   

3   

Strong Evidence

 

2

Some Evidence

   

1   

Development Opportunity

   

0

No Opportunity to Observe

                                                           

 

                                                                 

 

Behavioral Evidence:

 

           

 

 

Category 6 – Personnel/Management and Development

 

 

Clear Mastery

Competency Description

  • Justifies the need for staff development funds, actively campaigns for them and accounts for their use.
  • Analyzes staff functioning periodically with the object of combining, eliminating and/or creating new positions.
  • Emphasizes equal opportunity employment and affirmative action hiring practices.
  • Delegates authority and efficiently organizes the work of personnel.
  • Inspires staff to do their best work by acting as supporter and motivator; providing necessary resources, encouragement and appreciation.
  • Addresses performance issues and takes actions necessary to correct problems, both with staff and themselves.
  • Willingness to assess and address poor and mediocre performance in a direct and fair manner.

   

3   

Strong Evidence

 

2

Some Evidence

   

1   

Development Opportunity

   

0

No Opportunity to Observe

                                                           

 

                                                                 

 

Behavioral Evidence:

 

 

 

 


Category 7 – Innovation/Improvement

 

 

Clear Mastery

Competency Description

  • Seeks out and promotes change that will better serve patrons and the community.
  • Regularly proposes new ideas to the board for better service to customers and the community.
  • Seeks advanced training to improve job skills.
  • Constantly pushes to improve efficiency & effectiveness
  • Demonstrates concern about quality and getting better results.
  • Functions well in fast-paced, changing environment.
  • Anticipates change and develops appropriate coping strategies.
  • Actively works on personal development; seeks out feedback on how to improve.
  • Responds effectively and proactively to library/organizational changes.
  • Accomplishes responsibilities with superior outcomes.
  • Demonstrates resolve and urgency to get things done.
  • Commits to reach timely and successful closure on work.
  • Strong work ethic; does whatever it takes to get the job done.
  • Drives to excel in all matters.

 

   

3   

Strong Evidence

 

2

Some Evidence

   

1   

Development Opportunity

   

0

No Opportunity to Observe

                                                           

 

                                                                 

 

Behavioral Evidence:

 

 

 

 

Category 8 – Planning and Problem Solving

 

 

4  

Clear Mastery                                

Competency Description

  • Establishes strategic goals that enable the library to better serve the community and anticipate future needs.
  • Creates a vision that keeps the library on the cutting edge in technology, programming and services.
  • Establishes clear long and short term objectives that are attainable and promote betterment of the library.

   

3   

Strong Evidence

 

2

Some Evidence

   

1  

Development Opportunity

   

0

No Opportunity to Observe

                                                           

 

                                                                 

 

Behavioral Evidence:

 

                                                                                   

 

 

Category 9 – Interpersonal effectiveness

 

 

4  

Clear Mastery                                

Competency Description

  • Establishes rapport and maintains productive relationships with subordinates, board, customers and community.
  • Handles differences openly, candidly and constructively with the best interests of the library in mind.
  • Seeks input from others; creates a collegial atmosphere where ideas and information are easily exchanged.
  • Willingly accepts responsibility for actions and eagerly gives credit to staff.
  • Creates strong, collaborative work groups focused on attaining superior results.
  • Encourages a culture of open communication.

 

   

3   

Strong Evidence

 

2

Some Evidence

   

1  

Development Opportunity

   

0

No Opportunity to Observe

                                                            

 

                                                                 

 

Behavioral Evidence            : 

 

                                                                                                                                    

PART II

 

Describe 3-5 areas where performance is particularly effective:

 

1.

 

2.

 

3.

 

4.

 

5.

 

Describe 3-5 areas where performance could be more effective:

1.

 

2.

 

3.

 

4.

 

5.

 

Has the executive director’s performance been at a level that merits consideration of additional compensation?  Explain.