About working here
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The Oak Park Public Library is seeking a people-focused, technology-driven, innovative, and forward thinking IT professional to join its team. The Technology Manager collaboratively manages the library’s technology services throughout all library locations, serves as library technology liaison, and provides leadership, direction, and assessment of library technology experiences and initiatives.
WORK PRIORITIES AND GOALS
The nature and allocation of work for a Technology Manager includes but is not limited to the following:
- Manage information technology for the Library’s physical and virtual locations, including the IT network, system security, data management, staff and public PCs, printing systems, WiFi, RFID equipment, voice system, data backup, and disaster recovery.
- Provide current technology tools, software, and services that ensure exceptional access, bandwidth, speed, and security.
- Maintain an awareness of products, services, technology applications, and trends. Identify, evaluate, recommend, and implement emerging technologies to enhance library experiences.
- Ensure staff have required technological skills and equipment. Oversee support and maintenance of staff and public technology.
- Coordinate planning and monitoring technology and telecommunication budget, including negotiating vendor contracts and RFPs.
- Maintain library technology documentation.
- Establish technology goals and projects for contracted companies and for internal staff.
- Serve as technology liaison between the library and the SWAN consortium, community partners, and vendors and other service providers.
- Manage contracts among vendors and resellers. Review and negotiate contracts.
- Collaborate with the Manager for Communications Services and the Website Team to support the library’s website and virtual library experiences.
- Oversee and participate in projects while observing project management standards.
- Coordinate asset management including hardware, software, and licensing.
- Hire, train, schedule, and evaluate staff. Resolve or report personnel issues.
- Perform administrative data collection, record keeping, and reporting.
- Resolve or report problems affecting the patron technology experience.
- Develop and revise library technology strategies and policies.
- Communicate, interpret, and assure compliance with policies and procedures.
- Assist with planning and implementing the library’s strategic objectives and goals.
- Implement evaluation strategies for library technology. Analyze qualitative and quantitative data on library technology to develop strategies for improvement.
- Collaborate with Assistant Managers and the Managers of Experiences and Initiatives to address system-wide issues.
- Oversee learning and professional development for the Digital Services Team.
EDUCATION, EXPERIENCE AND SKILLS REQUIRED
- Bachelor's Degree in Computer Science or closely related discipline, plus three years of work experience in the field as Network/Systems Administrator or higher. Library experience preferred.
- Holistic view of technology that focuses on the user.
- Thorough knowledge of computers, networks, servers, and server virtualization environments, printers, scanners, copiers, security systems, telecommunications, RFID, and other business equipment.
- Curiosity and ability to learn new systems and transfer that knowledge to others.
- Strong analytical and organizational skills.
- Project management training and/or experience.
- Excellent oral and written communication skills and the ability to answer technical questions in non-technical terms.
- Strategic thinking, collaboration, and inclusive leadership skills.
- Understanding of the public library mission.
- Excellent interpersonal skills. Ability to work both as part of a team and independently.
- Ability to exercise good judgment and independent thinking.
This position has direct supervisory responsibilities.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require physical effort in the handling of materials up to 50 pounds. Some travel required. Evening, weekend and after hours may be required.
This position is full-time, 40 hours per week with excellent benefits. Starting salary negotiable from: $70,000.
Please send letter of application and resume to Elizabeth Marszalik, Manager of Library Experiences and Initiatives for Materials and Digital Services at firstname.lastname@example.org. Position open until filled.
Are you positive, dynamic, creative and community focused? We are looking for friendly and approachable people to join our staff as Library Assistants in Branch and Access Services.
You will love this job if:
- You are always looking for opportunities to make people feel welcome - at the library you would help customers check out material, register them for library cards, help them with fees, guide them in technology use or assist them with copying and faxing.
- You know your way around technology - you have the ability to explain basic computer skills, operating system functions and new media formats to users.
- You are fun and kid-friendly - you understand how to make people of all ages feel important and cared for at the library and would go out of your way to make sure everyone leaves with a smile on their face.
- You take pride in your surroundings - you would make sure that our spaces are clean and tidy and our displays are refreshed.
- You see the big picture - you understand when to jump in and help.
- You see every decision you make and action you take as an opportunity to demonstrate our collective integrity.
- You would prefer to be out on the floor with the library customers helping them with all of their needs, rather than be behind a desk.
- You are an avid reader, viewer and/or listener and enjoy sharing your favorites.
- You have an optimistic attitude - you believe that anything is possible.
This job requires a high school diploma; some college is preferred. Two years experience working in a library, retail and/or hospitality setting is strongly preferred. Evening and weekend availability is required. Shifts average 4 to 5 hours, and can be on any service desk at any of our three locations. These Grade 5 positions have a starting salary of $14.50 per hour.
Please send a completed resume with cover letter to: Martyn Churchouse, Assistant Manager for Branch and Access Services at email@example.com no later than Monday, August 28, 2017.