About working here

We are engagers: turning and focusing outward toward our community. We are learners: listening to what our community tells us and acting purposefully to achieve our objectives. We are;stewards: defending our shared values, using vital resources responsibly, and working collaboratively with our partners to prepare for the future. Learn more about the library's mission and vision and meet our staff

Digital Services Specialist

The Oak Park Public Library is looking for a people-focused, technology-driven IT professional to join the Digital Services Team. The Digital Services Specialist will perform work including but not limited to software rollouts and upgrades, server installation and support, RFID, self-checkout and security gate configuration and statistics, computer systems including Windows, Mac and Linux environments deployed throughout all three Library locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Perform day to day operations and tasks for the library’s telecommunications, local and wide area networks, network infrastructure equipment, servers, backup systems and practices, CCTV, SPAM filtering, Integrated Library System consortium, Automated Materials Handler, RFID systems, and other assigned systems.
  • Work with the team to support the library’s online presence and technology services
  • Troubleshoot and support users on PC hardware and software, help desk functions, documentation of systems and procedures
  • Maintain, repair, and install new and existing computer equipment.
  • Provide or assisting in technical training and direct assistance for internal users and the public.
  • Participate in installation projects which may require working off hours.
  • Maintain an awareness of products, services, technology applications, and trends by reading technology and library literature, news media, and blogs.
  • Develop organizational, customer service, and technical skills as needed.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

  • Bachelor’s Degree, preferably in Computer Science or other technology-related discipline, or equivalent experience, plus one year of relevant work experience. .
  • A+, CompTIA, and similar certification or demonstrable equivalent experience.
  • Excellent interpersonal skills, ability to work both as part of a team and independently.
  • Able to work evening hours as scheduled and/or required.
  • The successful candidate will demonstrate a holistic view of Library technology that focuses on the user, technological competence at a higher than average level, curiosity, the ability to learn new systems and transfer that knowledge to others, and strong organizational and communication skills.

MLS or equivalent is not necessary, but Information School graduates and students are encouraged to apply.

This position is full-time 40 hours per week, with occasional off-hours availability for special Projects, and 2 evening shifts per week. Salary range begins at $43,825.60 with excellent benefits.

To apply, send your cover letter, resume, and three professional references to Eric Battaglia, Manager for Digital Services at employment@oppl.org. The search is open until the position has been filled.

 

Community Resources Specialist

The Oak Park Public Library is seeking a full time Community Resources Specialist to work under the direction of the Manager for Community Resources to provide services to disengaged, marginalized, or at-risk populations while also working to maintain a safe, secure, and pleasant environment for library patrons and staff. The Community Resources Specialist assists to enforce library policies and procedures while keeping in mind the library’s objectives for access and equitable treatment for all. The starting salary range begins at $38,708.80.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Work with staff at all three library locations to ensure the security and safety of all library patrons and staff members.
  • Work with staff at all three library locations to provide information, support, referrals, and assistance to patrons who are experiencing mental health, addiction, homelessness, or issues of general exclusion or disengagement.
  • Work with staff at all three library locations to provide information, support, referrals, and assistance to at-risk, vulnerable, or disengaged youth.
  • Serve as a resource and model to library staff to work effectively with challenging patrons.
  • Work under the direction of the Manger for Community Resources to address the systemic issues and needs faced by at-risk library patrons who spend time in and around the Main Library and branches.
  • Assist the Manager for Community Resources to work with community members and agencies to address the systemic issues and needs faced by at-risk library patrons who spend time in and around the Main Library and branches.
  • Connect with vulnerable or at-risk individuals within the Library through roving service.
  • Communicate with community members in order to understand their needs and share information that may be relevant to library services.

ESSENTIAL CHARACTERISTICS

  • Knowledge of resources and social services available in the Oak Park area.
  • Skill in addressing the needs of homeless or at-risk individuals.
  • Skill in providing strong, dedicated, and compassionate service.
  • Ability to thrive in a working environment with constant public contact with people from all backgrounds and age groups.
  • Ability to assist to develop the library’s service and human resource infrastructure to achieve our objectives.
  • Ability to take initiative and direction and to work independently.
  • Ability to establish and maintain effective relationships with target populations, library staff, community, community agencies, and the public.
  • Ability to model positive attitude, excellent interpersonal skills, cultural sensitivity, and a sense of humor in working with customers, coworkers, and community.
  • Ability to communicate effectively with a wide variety of audiences, both orally and in writing.
  • Ability to solve problems creatively and to negotiate and handle stressful situations in a positive manner.
  • Ability to exercise reasonable and professional judgment.
  • Ability to use extensive workplace technology including email, internet, databases, and other software.
  • Ability to pass a background check.

EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS

  • Bachelor’s Degree in Social Work.
  • At least one year of social services work experience.
  • Prior experience in a public service environment is desirable.
  • Must be able and willing to work a flexible schedule, including evenings, weekends, and holidays.

To apply, please send a cover letter and resume to the attention of Robert Simmons, Manager, Community Resources at employment@oppl.org not later than Monday, May 16, 2016.

 

Materials Services Librarian

Oak Park Public Library is seeking an innovative, flexible, forward thinking, and technology savvy librarian with passion for creating outstanding library collections and dedication to evidence-based decision-making to connect these collections to a dynamic and diverse community of teens and children. 

The main responsibilities include expert selection and deselection of print and audiovisual materials for teens, tweens, and children at all library locations, monitoring the budget for these areas, effective interaction with vendors, staying current with trends in publishing, reading, viewing, and listening, and collaborating with staff and the community to successfully develop and promote library collections. This position also provides direct customer service and participates in community engagement activities.

Exceptional organization, project and time management, and interpersonal skills along with initiative, excellent work ethic, great judgment, and strong technology and problem solving skills are essential to the position as well as demonstrated knowledge of statistics and data analysis.

The successful candidate needs to have an MLIS degree from an ALA-accredited institution and at least two years of library experience, including experience in collection development and direct public service for teens, tweens, and children. 

This position is a full-time, 40 hours per week position.  Salary range starts at $43,825 with excellent benefits.

To apply, send a cover letter and resume to Kathleen Spale, Assistant Manager of Materials Services, at employment@oppl.org by Friday, May 20, 2016.

Safety and Security Monitor

The Oak Park Public Library seeks three (3) 18 hour per week, part-time Safety and Security Monitors.  This part-time employee actively maintains a safe, secure, and pleasant environment for library patrons and staff through the enforcement of policies and procedures while keeping in mind the library’s objectives for access and equitable treatment for all. Starting salary range is $14.50 per hour.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Engages with patrons and staff in a positive, effective manner.
  • Provides excellent customer service to all staff and patrons.
  • Defuses conflicts among library patrons.
  • Proactively works to prevent problem situations.
  • Responds to incidents and emergencies.
  • Makes frequent visits through entire facility to ensure safety and security.
  • Works routinely at the Main Library and the Branches.
  • Closes and secures the Main Library. May open the Main Library. May open, close, and secure the Branch Libraries.
  • Writes reports and gathers information to be shared with staff and that may be used in a court of law to prosecute offenders.
  • Contacts Police as needed, including filing complaints and making court appearances.
  • Maintains professional working relationships with Oak Park Police personnel and local businesses.
  • May participate in training of new safety staff members.
  • Participates in safety and security meetings as a representative of the Library.
  • Reads professional literature and maintain working knowledge of latest trends in the field of library security.
  • Provides support to the Library’s Maintenance staff as needed.
  • Performs other duties as assigned.

ESSENTIAL CHARACTERISTICS

  • Ability to establish and maintain effective working relationships with a diverse group of customers and staff throughout the Library and outside the organization.
  • Ability to effectively deescalate a wide variety conflicts.
  • Ability to communicate effectively, comfortably, and intelligibly in person, on the phone, and in writing.
  • Ability to multi-task many variable duties, requests, and responsibilities.
  • Ability to read, understand, and interpret manuals, policies and procedures, rules, regulations, journals, memos, letters, reports, and legal documents.
  • Ability to pass a background check.

EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS

Must possess a high school diploma or GED and must possess two (2) or more years of work experience with safety monitoring.  Prior work experience in law enforcement is preferred. Prior experience in a customer service environment is desirable.

Must be able and willing to work a flexible schedule, including evenings, weekends, after-hours, and holidays.

To apply, please send a cover letter and resume to the attention of Robert Simmons, Manager Community Resources at employment@oppl.org not later than Monday, May 16, 2016.

Web Developer Specialist

The Oak Park Public Library is looking for a people-focused, creative and organized Web Development Specialist to join the team of Digital Services. The Web Development Specialist will be responsible for the Library’s web presence and online services. Core duties include information architecture, project management, and evaluation of emerging platforms for social and web presences. This position will also be part of the Experiences and Initiatives team which encompasses all public services, and will have additional responsibilities accordingly.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsibilities may include, but are not limited to:

  • Lead the Library’s online presence and efforts to uphold the Library’s mission, goals, and objectives
  • Lead the Library’s intranet presence and the use of technology to communicate effectively within the organization
  • Manage web and mobile app development projects
  • Integrate third-party systems, software and services with the Library’s web presence
  • Work with Digital Services staff to ensure updates and maintenance is performed on the software and hardware infrastructure that support the Library’s web presence
  • Engage in the quarterly Web Content Review process and in establishing content request procedures
  • Perform regular accessibility audits of the Library’s web presence and tests across multiple platforms
  • Perform regular usability testing and customer research to ensure that the user experience is top priority
  • Analysis and evaluation of usage statistics
  • Collaborate with Communications Manager on social media strategy
  • Assist in the planning, development and evaluation of new services
  • Provide troubleshooting for patrons using the Library’s website, email, and social media presence
  • Assist with online outreach to promote virtual and in-person library services
  • Assist with some public service, including occasional service desk shifts, technology training, troubleshooting, and other potential services to the public
  • Maintain and actively encourage the staff use of the Technology Toolkit as a learning tool.
  • Maintain an awareness of products, services, technology applications, and trends by reading library and technology literature, news media, and blogs, and proactively seek out and recommend areas for improvement and innovation.
  • Develop organizational and technical skills as needed.

EDUCATION, EXPERIENCE, AND SKILLS:

  • Web design or development BA or relevant experience
  • Preferred MLS or MLIS from an ALA-accredited institution and/or relevant work experience in a public library or non-profit.
  • Extensive experience administering a Drupal website is a must.
  • Understanding of the LAMP (Linux, Apache, MySQL and Python) software stack model for web servers
  • Proven ability with and knowledge of web-based technologies, personal computers, and mobile devices across a wide-range of platforms.
  • Solid judgment and the ability to work independently.
  • Technical competence and a willingness to learn and grow.
  • Ability to write for the web.
  • Strong track record of project management.
  • Excellent interpersonal and customer service skills.
  • Ability to work with limited supervision and as part of a team.

This position is full-time 40 hours per week, with occasional off-hours availability for special projects. Salary range begins at $43,825.60 with excellent benefits.

Please send a resume, cover letter, and portfolio of two to three completed web projects to Eric Battaglia, Manager for Digital Services at employment@oppl.org . This search is open until the position has been filled.


The Oak Park Public Library is an equal opportunity employer. The Library complies with the Americans with Disabilities Act (ADA).

Resumes with a cover letter may be sent to employment@oppl.org. Please indicate the position applied for in the subject line.

Applications for employment can be returned to any library location. Applications will be retained for six months and are reviewed when the Library has an open position.