About working here
We are engagers: turning and focusing outward toward our community. We are learners: listening to what our community tells us and acting purposefully to achieve our objectives. We are stewards: defending our shared values, using vital resources responsibly, and working collaboratively with our partners to prepare for the future. Learn more about us and meet our staff.
Tech Aides (part-time)
Are you customer-service oriented and a fast learner with a solid working knowledge of PCs and Windows software? Do you find yourself driven to help people navigate the current technology landscape? Do you like public libraries and support their mission to provide lifelong learning and enjoyment to the public?
If so, the Oak Park Public Library is looking for qualified part-time Tech Aides to directly assist customers and find creative approaches to improving services. Tech Aides will help customers log onto our PC time-management system, use our print management system, navigate the operating system and productivity software, access and navigate the Internet and other applications. Basic monitoring of equipment condition, supply levels such as paper and toner, and first level of support for technical troubleshooting are also core duties. Tech Aides will also assist with technology training and equipment deployment, and otherwise support the Digital Services department in fulfilling the library’s mission and goals.
Requirements include: Proven ability with and working knowledge of personal computers, Windows 7 Operating System, Microsoft Office 2010 suite, Internet Explorer, Firefox, and Chrome. We’re looking for Tech Aides with direct customer service experience, who can teach and convey information and be learners themselves. If you can be patient while working with a diverse clientele in a fast-paced technology environment we look forward to receiving your application.
Five Tech Aide positions are available, 15 hours/week at $12.17/hour.
Send resume and cover letter to Eric Battaglia at email@example.com by Friday, March 13th, 2015.