What I do at the library: My goal is to help the library be more effective and efficient in decision making, using quantitative and qualitative data. The main aspects of my job involve figuring out what kind of data we want to know, how we will collect that data accurately, and analyzing the results to influence library decision making.
My favorite "hidden library gem": My favorite hidden library gem is all the data at my fingertips. Every day I stumble on new stats and opportunities to analyze library performance and how we can better understand what that performance really means.
How do I turn outward: I turn outward by asking lots of questions. I talk to patrons and all levels of library staff to learn the ins and outs of the library. These conversations help me develop a deeper understanding of the library, which is most useful when the numbers might not tell us the full story.
Something I love about Oak Park: I love the variety of local businesses in Oak Park.
What I'm listening to: I listen to a lot of Americana folk music; Will Overman is a great example.
(March 23, 2017)